The Panel

 The Panel

The British Windscreen Safety Council will allow "The Panel" to voice their collective and agreed position on automotive glazing related issues like never before.

The British Windscreen Safety Council will make itself available to BSI to advise on industry changes to avoid technologies passing by and not being acknowledged. In time our specialisms will include the capability to comment on the following topics:


  • Windscreen Replacement
  • Windscreen Repair
  • Windscreen Manufacture
  • Tools and Equipment
  • Training and assessment
  • ADAS and HUD
  • BS AU 242b:2022
  • New Technologies


How we work together as a trade organisation:

1.Sufficiently clear and transparent;

2.Complete tasks in a timely manner; 3.Appropriately document our discussions and actions(including all decisions).







About the Panel

The British Windscreen Safety Council is a trade organisation made up from a panel of the UK's industry experts and leading companies who were instrumental in developing BS AU 242b:2022. 

The panel is made up of industry experts (*Minimum of 10 years industry expertise) who specialise in *topics relating to both windscreen replacement and windscreen repair who can respond on half of the council directly back to BSI on matters raised by request. 

The panel will consider diversity when selecting individuals to put forward as their nominated representative on a committee.

For over two years working as a nominated BSI panel, panel members came together to support the project through its development resulting in the publication of BS AU 242:2022 on 31st March 2022. The councils aim is to be British Standards go to authority for all automotive glazing questions as one of the recognised BSI committee authorities on vehicle glazing.

The Council offers a national accreditation register for all windscreen repair technicians and companies who are compliant and maintain compliance to BS AU 242b:2022

British Standards BS au 242:1994 and BS au 251:1998 as the dates suggest were outdated and not representative of windscreen industry advancements and new windscreen mounted safety technologies in 2022.

Claiming to work to and being compliant to British Standards has in the past been an unregulated approach. Buying equipment without training one day and being able to claim compliance to be BS au 242a: 1994 the next day, no questions asked. A photo copy of the British Standards and you were good to go is the old way, but not today!

This new approach with vehicle mounted safety technologies requires windscreen repairs to have the best possible repair outcomes to avoid unnecessary ADAS disturbance. This will only likely to be achieved by working to a defined standard.

Achieving the best windscreen repair outcomes will preserve windscreen safety and integrity. Equally important is the knowledge of the trained technician to know when and where not to repair following vehicle guidance from BS AU 242b:2022

All windscreen repair organisations and technicians will need to evidence as part of their training original learning material which will include original and authenticated BSI standards publications where photo copies will be prohibited.

What we can not do
1. Operate the official UK 4M Register of compliant windscreen repair and replacement companies and their technicians
2. Undertake monitoring inspections to ensure continuous competence and compliance of registered companies and technicians anywhere in the UK
3. Make requests for information electronically to support continuous claims of compliance made
4. Investigate and report any windscreen safety concerns to Insurers, trading standards and British Standards
5. Suspend and remove a company or technician from the 4M register for misrepresentations of BS AU 242b:2022 false claims of compliance.
6. Apply an unlimited suspension period where instances of unsafe work or breaches  of 4M registration are identified. 
7. Investigate reports of un-registered businesses who operate or use the WSC logo without 4M registration
8. Undertake consumer campaigns to raise the awareness of the 4M register and vehicle glass safety
9. Be aware of malicious claims of none compliance and investigate appropriately

What we can do
1. Recommend one registered windscreen technician or company over another one. 
2. Do not investigate, inspect, or deal with matters which fall outside our remit, such as: financial, contractual, or commercial disputes.
3. Do not enforce the completion of windscreen defects by a business or repair technician where disputes can be taken up with your insurance company.
4. Will not remove from the register a registered businesses or technician without sufficient validated evidence and appeals process followed.
5. Do not undertake checks on registered technicians by request.
6. Do not check public liability and indemnity insurances for registered windscreen businesses/technicians. 
7. Can not arbitrate on disputes between registered windscreen businesses, technicians and their customers. 
8. We do not endorse products and or training providers.
9.We will not necessarily advise you how we have dealt with a complaint of a registered company or technician other than confirm receipt of information
10.Fairly represent the range of interests affected by their standard
11.Reflect BSI’s commitment to diversity and inclusion.
12:Represent a collective body
13.Have open and non-discriminatory engagement criteria
14.Have an authoritative voice for a defined interest or group of interests affected.
15.British Windscreen Safety Council comply with all relevant BSI policies in
force at the time.

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